Who should be given priority in a queue?

Refael Hassin, Moshe Haviv*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


We consider a memoryless single server queue with two classes of customers, each having its fixed entry fee. We show that profit and social welfare may benefit from a service discipline based on relative priorities.

Original languageEnglish
Pages (from-to)191-198
Number of pages8
JournalOperations Research Letters
Issue number2
StatePublished - Mar 2006


  • Discriminatory processor sharing (DPS)
  • Equilibrium behavior
  • Relative priorities
  • Single server queues


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