What is the Value of AI's Creative Work? Human Appraisals and Consumer Choice of Computational Aided Product Design

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

In the evolving landscape of e-commerce, the emergence of artificial intelligence (AI) in product design has sparked a debate on the perceived value of AI-designed products versus those designed by humans. Our research-in-progress is examining consumer attitudes towards AI-designed products, focusing on the implications for e-commerce platforms' disclosure policies. We present initial findings from two online experiments. The first studies product valuation, while the second focuses on product choice in a mixed environment with both AI-designed and human-designed products. Both studies explore the mediating roles of perceived effort and creativity in these processes. Our Initial results indicate that consumers allocate greater value and are more likely to choose human vs. AI-designs. In terms of mechanism, we show that consumers perceive human design as more creative and effortful and that these perceptions mediate the effects on valuation and choice.

Original languageEnglish
Title of host publication45th International Conference on Information Systems, ICIS 2024
PublisherAssociation for Information Systems
ISBN (Electronic)9781958200131
StatePublished - 2024
Event45th International Conference on Information Systems, ICIS 2024 - Bangkok, Thailand
Duration: 15 Dec 202418 Dec 2024

Publication series

Name45th International Conference on Information Systems, ICIS 2024

Conference

Conference45th International Conference on Information Systems, ICIS 2024
Country/TerritoryThailand
CityBangkok
Period15/12/2418/12/24

Keywords

  • Creativity
  • E-Commerce Platforms
  • Experiments
  • Generative AI

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