Values in the bank: Value preferences of bank frontline workers and branch managers

Eugene Tartakovsky*, Eti Cohen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

The present study investigated the value preferences of frontline workers and branch managers working in a large bank in Israel. Value preferences of bank workers (n = 98) were compared with those of a matching sample drawn from the Israeli general population (n = 152). In addition, value preferences of bank frontline workers were compared with those of bank branch managers and deputy managers. Finally, the relationships between personal value preferences and the workers' career motivation were examined. The results indicate that compared to the general population, bank workers have a higher preference for conformity, hedonism, and power values and a lower preference for benevolence, universalism, and self-direction values. Compared to the frontline workers, the bank branch managers and deputy managers reported a higher preference for achievement values and a lower preference for tradition values. Higher career motivation was associated with a higher preference for achievement and power values and a lower preference for benevolence values.

Original languageEnglish
Pages (from-to)769-782
Number of pages14
JournalEuropean Journal of Work and Organizational Psychology
Volume23
Issue number5
DOIs
StatePublished - Sep 2014

Keywords

  • Bank frontline workers and managers
  • Career motivation
  • Israel
  • Schwartz's values theory

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