The use of relative priorities in optimizing the performance of a queueing system

Refael Hassin*, Justo Puerto, Francisco R. Fernández

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Relative priorities in an n-class queueing system can reduce server and customer costs. This property is demonstrated in a single server Markovian model where the goal is to minimize a non-linear cost function of class expected waiting times. Special attention is given to minimizing server's costs when the expected waiting time of each class is restricted.

Original languageEnglish
Pages (from-to)476-483
Number of pages8
JournalEuropean Journal of Operational Research
Volume193
Issue number2
DOIs
StatePublished - 1 Mar 2009

Keywords

  • Relative priorities

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