This paper discusses the introduction of a computerized integrated information system as a tool to monitor and evaluate the process and outcomes of treatment interventions. It presents the introduction of such a system into a marital and family counselling agency in Israel and discusses the system's potential and under-utilization stemming from the difficulty of convincing the agency staff to make full use of it.
- Computerized information system
- Integrated information system
- Outcome evaluation
- Process evaluation
- Treatment monitoring