The information content of multiword #hashtags

Zvi Ben-Ami, Tomer Geva, Inbal Yahav

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

In recent years data science had provided us many opportunities to uncover new social phenomena and behaviors in online social networks, and to utilize such information for business applications. One such interesting phenomenon is the use of hashtags to emphasize important content. In this paper, we evaluate the information content of hashtags for sentiment analysis applications. Specifically, we focus on multi-word hashtags, which challenge automated sentiment analysis methods. For this purpose, we develop a new algorithm to split multi-word hashtags into individual terms. We then compare the predictive accuracy of sentiment analysis with and without this finer-grained representation. We find that breaking down hashtags into multiple terms significantly improves the predictive accuracy of sentiment analysis procedures, and more generally, that hashtags are highly informative for sentiment analysis purposes.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems 2018, ICIS 2018
PublisherAssociation for Information Systems
ISBN (Electronic)9780996683173
StatePublished - 2018
Event39th International Conference on Information Systems, ICIS 2018 - San Francisco, United States
Duration: 13 Dec 201816 Dec 2018

Publication series

NameInternational Conference on Information Systems 2018, ICIS 2018

Conference

Conference39th International Conference on Information Systems, ICIS 2018
Country/TerritoryUnited States
CitySan Francisco
Period13/12/1816/12/18

Keywords

  • Classification
  • Hashtags
  • Sentiment analysis
  • Social media

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