The evaluation of managerial decisions' quality by managers

Dan Zakay*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


The purpose of the study was to explore the criteria used by mid-level managers for the evaluation of managerial decisions' goodness. A questionnaire composing of 25 items was administered to 145 managers who were asked to assign each item a score indicating its suitability to serve as a criterion for decisions's goodness. A factor analysis performed on these scores yielded eight meaningful factors. The factors were interpreted as representing the following criteria, which are ordered according to the values of the factor's scores: (1) goodness of outcomes, (2) correctness of the decision process, (3) information utilization, (4) realism and resources, (5) ethics, (6) subjective rationality, (7) acceptance, and (8) feelings and social compromise.

Original languageEnglish
Pages (from-to)49-57
Number of pages9
JournalActa Psychologica
Issue number1-3
StatePublished - Aug 1984


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