Survey of patient satisfaction in adult psychiatric outpatient clinics

Y. Barak; H. Szor; R. Kimhi; E. Kam; R. Mester; A. Elizur

doi:10.1016/S0924-9338(01)00551-X

Survey of patient satisfaction in adult psychiatric outpatient clinics

Y. Barak^*, H. Szor, R. Kimhi, E. Kam, R. Mester, A. Elizur

^*Corresponding author for this work

Clinical Departments

Research output: Contribution to journal › Article › peer-review

21 Scopus citations

Abstract

A client satisfaction survey was undertaken in two adult psychiatric outpatient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 participants. The mean age of the subjects was 42.5 ± 19 years, with a small majority (58.6%) of females. Overall satisfaction with psychiatric care was high (79.8%). None of the demographic or setting variables correlated significantly with satisfaction. Psychoeducation was significantly correlated with level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health.

Original language	English
Pages (from-to)	131-133
Number of pages	3
Journal	European Psychiatry
Volume	16
Issue number	2
DOIs	https://doi.org/10.1016/S0924-9338(01)00551-X
State	Published - 2001

Keywords

Outpatients
Psychiatry
Satisfaction
Service

Access to Document

10.1016/S0924-9338(01)00551-X

Cite this

@article{b9e4127e5ca843d7b7bbdbd9fd243966,

title = "Survey of patient satisfaction in adult psychiatric outpatient clinics",

abstract = "A client satisfaction survey was undertaken in two adult psychiatric outpatient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 participants. The mean age of the subjects was 42.5 ± 19 years, with a small majority (58.6%) of females. Overall satisfaction with psychiatric care was high (79.8%). None of the demographic or setting variables correlated significantly with satisfaction. Psychoeducation was significantly correlated with level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health.",

keywords = "Outpatients, Psychiatry, Satisfaction, Service",

author = "Y. Barak and H. Szor and R. Kimhi and E. Kam and R. Mester and A. Elizur",

year = "2001",

doi = "10.1016/S0924-9338(01)00551-X",

language = "אנגלית",

volume = "16",

pages = "131--133",

journal = "European Psychiatry",

issn = "0924-9338",

publisher = "Cambridge University Press",

number = "2",

}

TY - JOUR

T1 - Survey of patient satisfaction in adult psychiatric outpatient clinics

AU - Barak, Y.

AU - Szor, H.

AU - Kimhi, R.

AU - Kam, E.

AU - Mester, R.

AU - Elizur, A.

PY - 2001

Y1 - 2001

N2 - A client satisfaction survey was undertaken in two adult psychiatric outpatient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 participants. The mean age of the subjects was 42.5 ± 19 years, with a small majority (58.6%) of females. Overall satisfaction with psychiatric care was high (79.8%). None of the demographic or setting variables correlated significantly with satisfaction. Psychoeducation was significantly correlated with level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health.

AB - A client satisfaction survey was undertaken in two adult psychiatric outpatient clinics. The anonymous self-report questionnaire covering demographic, setting and satisfaction with service variables was endorsed by 203 participants. The mean age of the subjects was 42.5 ± 19 years, with a small majority (58.6%) of females. Overall satisfaction with psychiatric care was high (79.8%). None of the demographic or setting variables correlated significantly with satisfaction. Psychoeducation was significantly correlated with level of satisfaction with services. These findings further emphasize the importance of psychoeducation by service providers in mental health.

KW - Outpatients

KW - Psychiatry

KW - Satisfaction

KW - Service

UR - http://www.scopus.com/inward/record.url?scp=0035087670&partnerID=8YFLogxK

U2 - 10.1016/S0924-9338(01)00551-X

DO - 10.1016/S0924-9338(01)00551-X

M3 - ???researchoutput.researchoutputtypes.contributiontojournal.article???

AN - SCOPUS:0035087670

SN - 0924-9338

VL - 16

SP - 131

EP - 133

JO - European Psychiatry

JF - European Psychiatry

IS - 2

ER -

Survey of patient satisfaction in adult psychiatric outpatient clinics

Abstract

Keywords

Access to Document

Other files and links

Fingerprint

Cite this