Sharing perspectives in distributed decision making

Richard J. Boland*, Anil K. Maheshwari, Dov Te'eni, David G. Schwartz, Ramkrishnan V. Tenkasi

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Complex organizations are characterized by distributed decision making, and require a sharing of perspectives among distributed decision makers if they are to coordinate activity and adapt to changing circumstances. This paper explains the process of perspective taking and its roles in human communication, mutual trust, and organizational learning. SPIDER is a software environment for enriching communication among managers by improving their ability to represent and exchange understandings of the situations they face. Cognitive maps linked to underlying assumptions are used as a basis for sharing their perspectives and enabling coordination of distributed decision making.

Original languageEnglish
Title of host publicationProceedings of the Conference on Computer-Supported Cooperative Work
PublisherAssociation for Computing Machinery (ACM)
Pages306-313
Number of pages8
ISBN (Print)0897915429, 9780897915427
DOIs
StatePublished - 1992
Externally publishedYes
EventProceedings of the Conference on Computer-Supported Cooperative Work - CSCW '92 - Toronto, Ont, Can
Duration: 31 Oct 19924 Nov 1992

Publication series

NameProceedings of the Conference on Computer-Supported Cooperative Work

Conference

ConferenceProceedings of the Conference on Computer-Supported Cooperative Work - CSCW '92
CityToronto, Ont, Can
Period31/10/924/11/92

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