RELIABILITY OF INFORMATION AS A POTENTIAL THREAT TO THE ACCEPTABILITY OF DECISION SUPPORT SYSTEMS.

Research output: Contribution to journalArticlepeer-review

Abstract

The threat posed by reliability of information to the acceptability of decision support systems (DSS) is analyzed. Possible causes which damage the reliability of information, like defensive reporting, cognitive biases, fear of responsibility, and information as a power source, are examined. It is concluded that an unreliable data base can lead to abandonment of a system. In order to deal with the problem, it is suggested that organizational factors should be analyzed and considered while defining the system concept.

Original languageEnglish
Pages (from-to)518-520
Number of pages3
JournalIEEE Transactions on Systems, Man and Cybernetics
VolumeSMC-12
Issue number4
DOIs
StatePublished - 1982

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