Quality-oriented Strategies

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This chapter introduces quality-oriented strategies through the concepts of the well-known Total Quality Management (TQM). It presents its quality core perception and historical development emphasizing its underlying principles and philosophy, continuous improvement and customer/supplier quality chain, and its system-oriented approach, with the required infrastructure for supporting the improvement process. It also briefly describes Quality Organization in Japan and attempts to compare cultural/geographical styles of Quality Management (QM)—East versus West. It shows usage aspects of QM theories and practices including soft versus hard practices.

Original languageEnglish
Title of host publicationSpringerBriefs in Applied Sciences and Technology
PublisherSpringer Verlag
Pages5-29
Number of pages25
Edition9783319683997
DOIs
StatePublished - 2018

Publication series

NameSpringerBriefs in Applied Sciences and Technology
Number9783319683997
ISSN (Print)2191-530X
ISSN (Electronic)2191-5318

Fingerprint

Dive into the research topics of 'Quality-oriented Strategies'. Together they form a unique fingerprint.

Cite this