Personality and satisfaction with online courses: The relation between the Big Five personality traits and satisfaction with online learning activities

Orit Baruth, Anat Cohen*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

7 Scopus citations

Abstract

Online courses have become widespread in higher education. Yet, despite their prevalence, they may not suit all learners. Personality influences learner satisfaction and therefore affects learning experience. This study explores the relation between personality traits (using Costa & McCare's Big-Five model) and student satisfaction with various of learning activities offered in online courses, called Techno-Pedagogical Learning Solutions (TPLS). The tested TPLS were discussion groups, digital books, online assignments, surveys/polls and media. Questionnaires were used to measure personality types and satisfaction of 108 university students enrolled in a credited online academic course. Significant correlations were found between all five personality traits and satisfaction with several TPLS. Cluster analysis method was applied to identify learners with similar personality traits. Four groups were formed and group’s satisfaction score was measured. It was found that learners assigned to the "neurotic" group exhibited low satisfaction with all TPLS, contrary to learners assigned to the "non-neurotic" group. The findings clearly indicate that personality plays a significant role in online learner satisfaction. Thus, personality traits should be considered when designing learning activities for online courses. Such personality-based personalization may ensure that no learner is left behind, regardless of his\ her attitude toward online learning.

Original languageEnglish
Pages (from-to)879-904
Number of pages26
JournalEducation and Information Technologies
Volume28
Issue number1
DOIs
StatePublished - Jan 2023

Funding

FundersFunder number
Minducate Science of Learning Research and Innovation Center of the Sagol School of Neuroscience
Tel Aviv University

    Keywords

    • Distance education
    • Higher education
    • Online courses
    • Online learning activities
    • Personality traits
    • Personalization

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