Peer Assistance Programs in the Workplace: Social Support Theory and the Provision of Effective Assistance to Employees in Need

Maya Golan*, Peter Bamberger, Yael Bacharach

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Original languageEnglish
Title of host publicationContemporary Occupational Health Psychology
Subtitle of host publicationGlobal Perspectives on Research and Practice, Volume 1
PublisherWiley-Blackwell
Pages169-187
Number of pages19
ISBN (Print)9780470682654
DOIs
StatePublished - 13 Aug 2010
Externally publishedYes

Keywords

  • Diffusion of work-based assistance programs - outside of USA
  • New independent association - Labor Assistance Professionals (LAP), promoting PAP model in USA
  • PAP core technology
  • Peer assistance programs (PAPs), known as member assistance programs (MAPs)
  • Peer assistance programs in workplace - social support theory and provision of effective assistance to employees in need
  • Peer counseling program of American Federation of Labor and Congress of Industrial Organizations (AFLCIO)
  • Post-training interviews with programs' peer counselors - differences between Alpha and Beta training sessions
  • Program utilization and case handling
  • Training and guiding Israeli peer counselors
  • Workplace, highly effective forums - detecting and helping employees to deal with personal problems

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