@techreport{95d5d455f1804eb1a7a0b52c623e2373,
title = "Measuring user satisfaction in An outsourcing Environment",
author = "Kishore Sengupta and Moshe Zviran",
note = "{"}December 1996{"}.",
year = "1996",
language = "אנגלית",
series = "Working paper (Israel Institute of business Research)",
publisher = "Tel Aviv University, Faculty of Management, The Leon Recanati Graduate School of Business Administration",
type = "WorkingPaper",
institution = "Tel Aviv University, Faculty of Management, The Leon Recanati Graduate School of Business Administration",
}