Linking perceived external prestige and intentions to leave the organization: The mediating role of job satisfaction and affective commitment

Abraham Carmeli*, Anat Freund

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

58 Scopus citations

Abstract

The present study examines social workers' beliefs about the prestige that outsiders (e.g., patients, suppliers, competitors, and the public) attribute to their organization and the way these beliefs influence the social workers' commitment to the organization they work for, job satisfaction, and turnover intentions (i.e., intentions to leave the organization). We collected two primary data sets (N = 160 and N = 489, respectively) from social workers in nonprofit social service organizations in Israel in 2001 and 2002. In general, the results show that perceived (construed) external prestige results in higher employee commitment and satisfaction, which, in turn, leads to lower levels of intention to leave the organization. The implications of these findings for research on organizational image and employee commitment are discussed, with particular emphasis on social workers in nonprofit social service organizations.

Original languageEnglish
Pages (from-to)236-250
Number of pages15
JournalJournal of Social Service Research
Volume35
Issue number3
DOIs
StatePublished - Jul 2009
Externally publishedYes

Keywords

  • Job satisfaction
  • Nonprofit organizations
  • Organizational commitment
  • Organizational image
  • Perceived external prestige
  • Social workers
  • Turnover intentions

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