TY - JOUR
T1 - Is management by constraints
T2 - Coupling is effort to changes in business bottlenecks
AU - Coman, Alex
AU - Ronen, Boaz
PY - 1994
Y1 - 1994
N2 - The Theory of Constraints (TOC) has recently proved successful in focusing industrial and service organizations. This paper applies TOC principles to the Management-of-Information-Systems (MIS) in the organization. Deming's process of on-going improvement (POOGI) manages the update of IS goals to accommodate changes in the business environment. The process includes the definition of goals for IS; definition of performance metrics; process improvement objectives for the short, medium and long term; and the identification of constraints limiting the quality of the current process design. We identify three modes of interaction between TOC and information systems: 1) subordination of MIS to elevate strategic business constraints; 2) focused treatment of constraints on the throughput of the IS unit; and, 3) the development of information systems to support the TOC methodology. We draw a framework and a methodology showing how MIS can be more effective using the TOC way of management. In order to systematically explore the location of the organization's constraints we adapt the Value Chain and Value System models to the identification of organizational constraints.
AB - The Theory of Constraints (TOC) has recently proved successful in focusing industrial and service organizations. This paper applies TOC principles to the Management-of-Information-Systems (MIS) in the organization. Deming's process of on-going improvement (POOGI) manages the update of IS goals to accommodate changes in the business environment. The process includes the definition of goals for IS; definition of performance metrics; process improvement objectives for the short, medium and long term; and the identification of constraints limiting the quality of the current process design. We identify three modes of interaction between TOC and information systems: 1) subordination of MIS to elevate strategic business constraints; 2) focused treatment of constraints on the throughput of the IS unit; and, 3) the development of information systems to support the TOC methodology. We draw a framework and a methodology showing how MIS can be more effective using the TOC way of management. In order to systematically explore the location of the organization's constraints we adapt the Value Chain and Value System models to the identification of organizational constraints.
KW - Mis lifecycle
KW - Mis policy
KW - Mis strategy
KW - Theory of Constraints
UR - http://www.scopus.com/inward/record.url?scp=84974761179&partnerID=8YFLogxK
U2 - 10.3233/HSM-1994-13109
DO - 10.3233/HSM-1994-13109
M3 - מאמר
AN - SCOPUS:84974761179
VL - 13
SP - 65
EP - 70
JO - Human Systems Management
JF - Human Systems Management
SN - 0167-2533
IS - 1
ER -