@article{23f025bb09b94f3eae68ca909b490313,
title = "Inefficiency in stochastic queueing systems with strategic customers",
abstract = "This paper summarizes the literature on efficiency loss when agents selfishly optimize their utility in stochastic queueing systems. The price of anarchy is the most popular measure for quantifying this loss, but we also discuss other measures. The queueing models are introduced briefly and results on the loss of efficiency are discussed.",
keywords = "Braess paradox, Measure of efficiency, Non-cooperative games, Price of anarchy, Queueing",
author = "Souvik Ghosh and Refael Hassin",
note = "Publisher Copyright: {\textcopyright} 2021 Elsevier B.V.",
year = "2021",
month = nov,
day = "16",
doi = "10.1016/j.ejor.2021.03.065",
language = "אנגלית",
volume = "295",
pages = "1--11",
journal = "European Journal of Operational Research",
issn = "0377-2217",
publisher = "Elsevier B.V.",
number = "1",
}