Original language | English |
---|---|
Pages (from-to) | 34-39 |
Number of pages | 6 |
Journal | Quality Progress |
Volume | 49 |
Issue number | 8 |
State | Published - Aug 2016 |
Exploiting bottlenecks: Theory of constraints boosts call center customer service, operational efficiency
Michael Naor, Alex Coman, Boaz Ronen
Research output: Contribution to journal › Article › peer-review