TY - JOUR
T1 - Evaluating user satisfaction in a hospital environments
T2 - An exploratory study
AU - Zviran, Moshe
PY - 1992
Y1 - 1992
N2 - This article demonstrates the usefulness of user satisfaction measurement to pinpoint potential problem areas as well as to document application areas with satisfied users in hospital information systems. It discusses the rationale of measuring user satisfaction and the instruments to carry out the measurement procedure. It, then, reports the results of implementing a previously developed, documented, and validated user satisfaction measurement instrument in a hospital environment.
AB - This article demonstrates the usefulness of user satisfaction measurement to pinpoint potential problem areas as well as to document application areas with satisfied users in hospital information systems. It discusses the rationale of measuring user satisfaction and the instruments to carry out the measurement procedure. It, then, reports the results of implementing a previously developed, documented, and validated user satisfaction measurement instrument in a hospital environment.
UR - https://www.scopus.com/pages/publications/0027091175
U2 - 10.1097/00004010-199222000-00007
DO - 10.1097/00004010-199222000-00007
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AN - SCOPUS:0027091175
SN - 0361-6274
VL - 17
SP - 51
EP - 60
JO - Health Care Management Review
JF - Health Care Management Review
IS - 3
ER -