Abstract
How might a tertiary hospital's nursing staff respond to the huge improvement effort required for external accreditation if they are encouraged to lead the change process themselves? This article reports the results of a concurrent evaluation of the nursing work climate at ward level, before and after accreditation by the Joint Commission International. Physician-nurse relations improved; the involvement of social workers, dieticians, and physiotherapists increased; support services responded more quickly to requests; and management-line staff relations became closer.
| Original language | English |
|---|---|
| Pages (from-to) | E1-E8 |
| Journal | Journal of Nursing Care Quality |
| Volume | 31 |
| Issue number | 4 |
| DOIs | |
| State | Published - 1 Sep 2016 |
Keywords
- Joint Commission International Accreditation
- Nursing Work Index
- nurses
- organizational climate
- quality of care
- safety