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Do customers learn from experience? Evidence from retail banking
Itai Ater
,
Vardit Landsman
Coller School of Management
Erasmus University Rotterdam
Research output
:
Contribution to journal
›
Article
›
peer-review
31
Scopus citations
Overview
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Keyphrases
Learning from Experience
100%
Overaging
100%
Retail Banking
100%
Panel Dataset
25%
Neoclassical Model
25%
Fixed Payment
25%
Commercial Banks
25%
Three-part Tariff
25%
Checking Account
25%
Loss Aversion
25%
Experiential Learning
25%
Monthly Payment
25%
Set Covering
25%
Switching Decision
25%
Mental Accounting
25%
Customer Adoption
25%
Tariff Plan
25%
Economics, Econometrics and Finance
Panel Study
100%
Commercial Bank
100%