Computer-mediated group interaction processes

Daphna Shwarts-Asher, Niv Ahituv, Dalia Etzion

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The use of computer-mediated groups has become common particularly in international organizations and global companies. In light of this growing phenomenon, the traditional group interaction should be re-observed. The research questions deal with the interaction between the computer-mediated group members, trying to figure whether (and how) the media change the way people interact, in hope of improving the group interaction using group structure. Based on Bales' IPA model we present an experiment in which subjects, who were grouped, had to share information in order to complete an intellective task. The findings indicate that the positive level of the computermediated unstructured group discussions is significantly lower than the positive level of the faceto- face unstructured group discussions. The structure seem to act as a partial solution, since structured group discussions is positive than unstructured group discussions. Therefore, structure should be manipulated in order to reduce the virtuallity influence on the positive level of the discussion. The importance of the theoretical and practical implementation of theresearch is obvious and will be discussed.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009
Pages255-262
Number of pages8
DOIs
StatePublished - 2009
EventInternational Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009 - Fukuoka, Japan
Duration: 16 Mar 200919 Mar 2009

Publication series

NameProceedings of the International Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009

Conference

ConferenceInternational Conference on Complex, Intelligent and Software Intensive Systems, CISIS 2009
Country/TerritoryJapan
CityFukuoka
Period16/03/0919/03/09

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