Comparison of end-user computing characteristics in the U.S., Israel and Taiwan

This study examines the effect of national environments on end-user computing characteristics. Data were collected from American, Israeli, and Taiwanese companies. The participants were 156 U.S., 138 Israeli, and 86 end-users from Taiwan, all holding managerial positions in the financial industry. The results clearly demonstrate the existence of cultural differences among the three samples in terms of adaption and usage characteristics. Conclusions are drawn to guide management action; they emphasize the need for cross-cultural studies in the information systems field in general and in end-user computing in particular.