@inproceedings{6be7afa2b22142ad9f662f98c3c8a71d,
title = "Applying quality function deployment (QFD) to improve the competitiveness of a manufacturing enterprise",
abstract = "To improve its competitiveness, an enterprise has first to prioritize its strategic improvement needs. To deploy the strategic improvement needs to the action level, we use Quality Function Deployment, a structured and consistent framework. QFD is a product planning quality technique which extracts the customer needs or desires expressed in his/her own words, translates them into technical quality characteristics of a product planning, design, process and production. However, Quality Function Deployment is not limited to product planning; it is a multi-purpose technique which can be used for translating high level improvement needs of various systems to lower levels. Our virtual example propagates the improvement needs of a manufacturing enterprise from the strategic level to the action level.",
keywords = "Concerns, Improvement needs, Quality function deployment, Strategic planning",
author = "M. Barad",
note = "Publisher Copyright: {\textcopyright} 2016 Taylor & Francis Group, London.; International Conference on Applied System Innovation, ICASI 2015 ; Conference date: 22-05-2015 Through 27-05-2015",
year = "2016",
doi = "10.1201/b21811-162",
language = "אנגלית",
isbn = "9781138028937",
series = "Applied System Innovation - Proceedings of the International Conference on Applied System Innovation, ICASI 2015",
publisher = "CRC Press/Balkema",
pages = "815--818",
editor = "Teen-Hang Meen and Prior, {Stephen D.} and Lam, {Artde Donald Kin-Tak}",
booktitle = "Applied System Innovation - Proceedings of the International Conference on Applied System Innovation, ICASI 2015",
}