ANALYSIS OF THE TELEPHONE INFORMATION SERVICE.

Uri Yechiali*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

A queuing-analysis of the Telephone Information Service is carried out. the system is first considered as an M/E//2/s/N queue and system-parameters are derived. It is then compared with the simpler M/M/s/N queue and it is discovered that for low and medium offered loads the latter model may serve as a good approximation for the former. Numerical calculations and several graphs are added to illustrate the analytical results and their implications.

Original languageEnglish
Pages (from-to)270-275
Number of pages6
JournalIsr J Technol
Volume13
Issue number4
StatePublished - 1975

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