An analytic approach for planning computerized office systems

A. Seidmann*, A. Arbel

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


The increasing demand for timely business information as well as the need to improve the effectiveness of administrative operations are forcing managements to consider installing automated office systems. These systems provide text word processing capabilities, information management and communication options. Their planning and evaluation process considers decision issues that are, at times, in conflict with each other. This paper presents a decision framework for the planning and evaluation of computerized office systems. Attention is focused, in particular, on the selection and the integration of word processing systems in the broader context of future office developments. It evolved from several real acquisition cases where such systems had to be planned, evaluated and selected.

Original languageEnglish
Pages (from-to)607-617
Number of pages11
Issue number6
StatePublished - 1983


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