Abstract
This paper presents an approach to developing and implementing a management information system for small airlines. The system presented is a new, comprehensive, real-time sales support and reservation system based on state-of-the-art computer technology, advanced concepts in software design, and practical experience in the travel industry. The system represents a departure from the philosophy underlying most existing airline reservation systems. It is an important strategic asset and a valuable weapon in an increasingly competitive market.
| Original language | English |
|---|---|
| Pages (from-to) | 127-137 |
| Number of pages | 11 |
| Journal | MIS Quarterly: Management Information Systems |
| Volume | 12 |
| Issue number | 1 |
| DOIs | |
| State | Published - 1988 |
Keywords
- Airline reservation systems
- Decision support
- Information systems design
- Information systems implementation
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