Adoption of electronic health records system: Differentiating main associations

Ofir Ben-Assuli, Itamar Shabtai, Moshe Leshno

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


Health organizations are implementing health information technologies such as electronic health records (EHR), information systems (IS), and health information exchange (HIE) networks to improve decision-making. However, over the years, the healthcare environment has demonstrated numerous unsuccessful implementations of such technologies. One of the reasons is that physicians tend not to make use of these technologies in the healthcare environment. The various explanations put forward typically refer to patient, physician, and/or work environment-related factors. This study evaluated the factors associated with the EHR use among physicians in the complex environment of emergency departments. We used log-files retrieved from an integrative and interoperable EHR that serves Israeli hospitals. We found that EHR was primarily consulted for patients presenting with internal diagnoses, patients of older age, and it was used more by internists than by surgical specialists. Furthermore, EHR usage was larger for admitted patients than for those discharged. The findings show factors associated with EHR use and suggest that it is mostly related to case-specific features and to physician specialty. The findings strongly suggest that when planning assimilation projects for EHR systems and HIE networks, attention should be paid to those factors associated with system usage. Specifically, in order to increase the efficiency of the system, and enhance its use in the ED environment, physicians' preferences and practice-related needs need to be taken into account. Furthermore, well-thought IT design and implementation are necessary to generate an increase in meaningful use of HIT, which can serve both physicians' and patients' needs.

Original languageEnglish
Title of host publicationECIS 2014 Proceedings - 22nd European Conference on Information Systems
PublisherAssociation for Information Systems
ISBN (Print)9780991556700
StatePublished - 2014
Event22nd European Conference on Information Systems, ECIS 2014 - Tel Aviv, Israel
Duration: 9 Jun 201411 Jun 2014

Publication series

NameECIS 2014 Proceedings - 22nd European Conference on Information Systems


Conference22nd European Conference on Information Systems, ECIS 2014
CityTel Aviv


  • Electronic Health Record
  • Health Information Exchange
  • Interoperability
  • Is Use
  • Medical Informatics


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